About Ticketmaker
Ticketmaker is an independent ticket reseller for live events. We source and verify ticket inventory so fans can buy with confidence — with transparent pricing, secure payments and real customer support.
What we do
We provide the ticketing journey for concerts, festivals, theatre and special events: from the moment you choose your seats to event day. Every ticket sold on Ticketmaker comes from inventory we source and verify — and every order is backed by the Ticketmaker Guarantee: valid tickets, delivered in time for the event, or your money back.
Our platform is built mobile-first, because that is how most people buy tickets today. Selecting seats, paying and managing your order all happen in your browser — no app to install, access your tickets online.
How we keep tickets safe
Payments are verified with Stripe before tickets are issued. Your seats are reserved for a limited period while you pay. After payment confirmation, we email a QR code and a secure download link for your tickets.
We monitor for fraud and automated buying to protect genuine fans, and we never sell your personal data.
Pricing transparency
The price you see before checkout is the price you pay. Ticket prices are set by Ticketmaker based on demand and availability and may be above the original face value; the ticket price funds the platform, payment security, fraud prevention and our customer care team. Any applicable fees are always itemised before you pay.
Talk to a human
Questions about an order, a name change or a refund are handled by people, not bots. Email us at contact@ticktmakerpass.com — include your order number and our team will respond to your request.